Welcome to NatWest Intermediary Solutions

Our BDMs and LiveTALK Sales Support Team are committed to supporting mortgage intermediaries.
 

Current Processing Timescales

Current Service SLAs - Wednesday 24th August
New broker registrations Registrations received Tuesday 23rd August
Underwriting Applications received on Monday 22nd August
Further Information Received on Monday 22nd August
LiveTalk average wait time 6 minutes 10 seconds
Telephony average wait time 18 Seconds
Average Speed to Offer Purchase 14 days
Average Speed to Offer Remortgage 16 days

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THIS SITE IS ONLY FOR USE BY MORTGAGE INTERMEDIARIES WHO ARE AUTHORISED TO PROVIDE MORTGAGE ADVICE

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