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Travel benefits
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Premier account benefits

Reward Black account travel benefits

On this page:

Worldwide travel insurance Open in new window

Airport lounge access Open in new window

Spending abroad Open in new window

What's included?

Your Premier Reward Black and Black account offers a range of travel perks, including:

Worldwide family travel insurance

Access to over 1,100 airport lounges

No Non-Sterling Transaction Fee on debit card purchases abroad

Travel cover for the whole family

Our insurance provides cover for you and your eligible family for trips up to 90 days, including 31 days for winter sports.

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Underwritten by AWP P&C SA and administered by AWP Assistance UK Ltd trading as Allianz Assistance

Who is covered?

Family cover includes you and your partner, plus any dependent children under age 18 at the start of the journey, (under 23 if they’re in full-time education). Children must be living at the home address (or with the other parent), and be neither married nor in a Civil Partnership

Your partner is the person you, the account holder, live with at the same home address in a relationship, whether married or cohabiting

Existing medical conditions

To find out if you can extend your travel insurance to include cover for any new or existing medical conditions please visit our travel insurance website. You may have to pay extra for this or you may find that your condition cannot be covered.

If Allianz Assistance are unable to offer you an upgrade to extend the level of cover you need, or your upgrade insurance premium is higher than you expected because you have medical conditions, help could still be available.

You may be able to obtain alternative travel insurance cover for pre-existing medical conditions by contacting one of the providers featured in the MoneyHelper Directory of specialist travel insurance providers for people with serious medical conditions. Do take time to study and compare the terms and conditions to ensure you have the cover you need.

Telephone: 0800 138 7777
Relay UK: 18001 0800 138 7777

Monday to Friday, 8am to 6pm
Saturday, Sunday and Bank Holidays, closed

Cover for those aged 70 or over

If anyone covered by this policy is aged 70 or over, you will need to contact us to pay for a £75 annual age extension upgrade for each person insured aged 70 or over for cover to apply.

Call us on:

Telephone: 0345 601 7188
Relay UK: 18001 0345 601 7188

Lines are open 8am-8pm Monday - Friday, 9am-5pm Saturday, 10am-5pm Sunday and bank holidays. We are closed Christmas Day, Boxing Day, New Year's Day and Easter Sunday.

Worldwide Airport Lounge Access

To pre-book visit the DragonPass app and follow the on-screen instructions. Not every lounge allows pre-booking and will be subject to availability. £5 pre-booking fee will apply.

Provided by Assurant (a trading name of Lifestyle Services Group Limited) and DragonPass International Limited.

Getting started

Getting started with DragonPass Premier+

We’ll automatically send you a DragonPass Premier+ membership card in the post when you open or upgrade to a Premier Reward Black Account. The card will take around a week to arrive.

Download the DragonPass Premier+ app before you travel to check lounge listings, opening and closing times and any restrictions that may be in place. It also gives you information on restaurant and spa offers as well as the ability to pre-book certain lounges.

Download DragonPass Premier+ app

Getting access

Remember to take your DragonPass Premier+ membership card with you when you travel.

If you have a joint account and are travelling with the other account holders, you will both need to have your membership cards (either the plastic card or digital version available through the app) and present them upon arrival at a lounge.

Guests travelling with you, who don’t have a Premier Reward Black account, can use the lounge for a payment of £24 per person.

Other airport discounts

Enjoy additional airport discounts

You are also eligible to receive discounts at over 1,000 airport cafés and restaurants, a handy alternative where no lounge access is available.

DragonPass Premier+ also gives you access and exclusive discounts at airport spas to truly relax and unwind before your flight.

Download DragonPass app Open in new window

Relax in over 1,100 lounges across the globe

Your account comes with DragonPass Premier+ membership, giving you unlimited access to over 1,100 international airport lounges, including over 40 in the UK.

Download the DragonPass Premier app Open in new window

Using your debit card abroad

Use your debit card for purchases anywhere in the world.

No Non-Sterling Transaction Fee when you make a payment outside the UK or payment in a foreign currency
Not valid for ATM withdrawals, and local fees may apply

Check out our Life Moments Travel section for information on charges and tips for travelling abroad

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Have an existing Travel Service booking?

The travel service is now closed.

If you have a future booking, we sent a letter in August 2024 explaining that the administration has now been transferred to your holiday provider.

You will have received new booking documentation via email which included full details of your booking, including any outstanding balances and balance due dates.

If you have any queries related to your booking, including amendment requests and balance payments please contact your holiday provider using the contact details provided within the email.

Your Premier Reward Black account documents

Please take some time to review, print and/or save a copy of these.

Black Travel Insurance Policy (PDF, 406 KB)
Account Benefit Terms (PDF, 610 KB)