If you have other insurance needs, or your home is not of a standard construction, then the High Net Worth (HNW) policy may be more suitable for you.

Telephone: 0345 246 2105 
Relay UK: 18001 0345 246 2105

Lines are open Mon to Fri 8am - 8pm, Sat 9am - 5pm.
Excluding public holidays.

Calls may be recorded.

No admin fees for mid-term amendments or cancellation.

To make changes to your policy, call:

Telephone: 0345 246 2105 
Relay UK: 18001 0345 246 2105

Lines are open Mon to Fri 8am - 8pm, Sat 9am - 5pm.
Excluding public holidays.

Calls may be recorded.

A dedicated claims handler will deal with your case as quickly as possible, with minimal paperwork.

If you’re claiming for something that has been stolen, you should always report the incident to the police before doing anything else.

Call the Premier Insurance claims team on:

Telephone: 0345 246 2105 
Relay UK: 18001 0345 246 2105

Monday – Friday: 8am – 6pm
Saturday – 9am: 12.30pm 

Make a claim online

We do understand that emergencies can happen at any time, so should you need help outside of these times, we have you covered with our out of hours service. This is available on the same number and they can provide advice and help should you need it outside of our opening hours; 24 hours a day, 7 days a week.

Common questions about making a claim

If you would like to lapse your cover from your renewal or change the automatic renewal setting on your policy, you can reach the Premier Insurance team on:

Telephone: 0345 246 2105 
Relay UK: 18001 0345 246 2105

Lines are open Mon to Fri 8am - 8pm, Sat 9am - 5pm.
Excluding public holidays.

Calls may be recorded.