Product update

Changes to our New Business product range - 14th April

ONLY FOR USE BY MORTGAGE INTERMEDIARIES

Summary

Effective 14th April, we’re making changes to our New Business product range. Full details of the changes are as follows:

New Business Rate Changes:

We're making reductions of up to 13bps across various product types, including purchase, remortgage, first-time buyer, shared equity and Green products.

Submitting business to us

You’ll be able to produce Mortgage Illustrations and submit applications online for existing deals up to 10:30pm on Sunday 13th April.

For packaging assistance, please have a look at our Income and Packaging Hub. You can keep up to date with our current service levels here.

If you’re unable to submit an application online due to a technical issue that cannot be resolved over the phone, then you must call the Business Development Team on 0345 026 0008 (Relay UK: 18001 0345 026 0008) by midday on Monday 14th April 2025. Requests received after this time will not be considered.

The details we will require are as follows:

·         Your details - name, company and postcode

·         Customer name

·         Product customer is applying for

·         Amount of mortgage loan

·         Reason - If you have experienced a technical issue a clear description of the problem encountered with error code (if applicable) must be provided

 Once you have spoken to the team, please submit the case through our intermediary website.

 For a complete listing of all our mortgage products, please visit the product page on our website.

Purchase

Click below for a full list of the changes we're making to our purchase range.

Remortgage

Click below for a full list of the changes we're making to our remortgage range.

First-time buyer

Click below for a full list of the changes we're making to our first-time buyer range.

Shared equity

Click below for a full list of the changes we're making to our shared equity range.

Help to Buy: shared equity

Click below for a full list of the changes we're making to our Help to Buy: shared equity range.

Green

Click below for a full list of the changes we're making to our Green range.