Product update

Changes to our New Business product range - 4th April

ONLY FOR USE BY MORTGAGE INTERMEDIARIES

Summary

Effective 4th April, we’re making changes to our New Business product range. Full details of the changes are as follows:

New Business Rate Changes:

An increase of up to 14bps across various product types, including purchase, remortgage, first-time buyer, shared equity, Buy to Let and Green products.

Submitting business to us

You’ll be able to produce Mortgage Illustrations and submit applications online for existing deals up to 10:30pm on Thursday 3rd April.

For packaging assistance, please have a look at our Income and Packaging Hub. You can keep up to date with our current service levels here.

If you’re unable to submit an application online due to a technical issue that cannot be resolved over the phone, then you must call the Business Development Team on 0345 026 0008 (Relay UK: 18001 0345 026 0008) by midday on Friday 4th April 2025. Requests received after this time will not be considered.

The details we will require are as follows:

·         Your details - name, company and postcode

·         Customer name

·         Product customer is applying for

·         Amount of mortgage loan

·         Reason - If you have experienced a technical issue a clear description of the problem encountered with error code (if applicable) must be provided

 Once you have spoken to the team, please submit the case through our intermediary website.

 For a complete listing of all our mortgage products, please visit the product page on our website.

Purchase

Click below for a full list of the changes we're making to our purchase range.

Remortgage

Click below for a full list of the changes we're making to our remortgage range.

First-time buyer

Click below for a full list of the changes we're making to our first-time buyer range.

Shared equity

Click below for a full list of the changes we're making to our shared equity range.

Help to Buy: shared equity

Click below for a full list of the changes we're making to our Help to Buy: shared equity range.

Buy to Let

Click below for a full list of the changes we're making to our Buy to Let range.

Green

Click below for a full list of the changes we're making to our Green range.

Green - Buy to Let

Click below for a full list of the changes we're making to our Green - Buy to Let range.